Fred Twombly Joins Microdesk as Director of Customer Success & Vendor Relations
Fred Twombly joins Microdesk with over 20 years of AEC/CAD experience from both Autodesk and PTC. His vast knowledge of channel sales, customer programs and relationship management make him an ideal fit as Microdesk’s Director of Customer Success & Vendor Relations. Twombly’s combination of collaborative leadership, growth-driven strategy and agile program execution will be an invaluable asset as Microdesk expands their BIM and EAM consultancy.
Fred has worked for customers, CAD vendors and a reseller. When asked what it is like to be on the “other side of the fence” with a consultancy, he responds “Truthfully, I don’t see a fence. I see three equal components collaborating together to push innovation forward. Constructive customer feedback leads to more innovative vendor products. Couple that with a reseller’s product expertise and ‘trusted advisor’ type relationship, creates business outcomes of increased customer production and success!” He puts emphasis on open lines of communication in all settings and plans to “remove any perception of an industry fence” going forward with Microdesk.
At Microdesk, we utilize innovative technologies and methodologies to ensure you are meeting these macro demands in an innovative and intelligent way. Our goal is to reduce the environmental impact of urbanization by helping the AECO industry to design, construct and operate better projects more sustainably by leveraging the full potential of BIM, VDC and Asset Management.